Testimonials

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“ILET have been my agent for a few years and their service is excellent. They provide high quality information and guidance for landlords and in particular respond quickly and efficiently to any queries. I have confidence that they will sort out any repairs or issues in the best interests of both myself and my tenant. Recently Alan has organised a new tenant for the flat and he has been friendly and really helpful. 1LET is one of the best .. a great professional agency.”

Dee - Landlord (23/08/2017), source: AllAgents

“This agency is actually pretty awesome. I was renting for the last 10 years and I didn't realise that lease can come with any additional service - not to mention such an excellent one as 1Let provided! They contracted companies that review your location to find best options for utilities, broadband, contents insurance etc. - all sorted with one phone call with no additional cost. Every issue is easily sortable by a friendly and responsive staff. Their down-to-earth approach made the lease a frictionless experience.”

Marcin - Tenant (23/08/2017), source: AllAgents

“We rented with 1Let for 2 years and have found them to be very organised, efficient and reliable. Beata is friendly and quick to reply to emails. I would have no hesitation in recommending them to a friend.”

Suzanne - Landlord (23/08/2017), source: AllAgents

“I recommend 1Let heartily. My husband and I rented through this company for 1.5 years. We found the company to be well organized and the staff were thorough, responsive, pleasant and capable. Repairs were done quickly. Our rental agreement was non-standard and 1Let adapted well to the unusual circumstance which was helpful for us and for the flat owners.”

Alison - Tenant (23/08/2017), source: AllAgents

“We have let our property through 1Let for a year now and are very happy with their service. Communication has always been very good and recently we were very impressed with how they dealt with an emergency leak in the property. Ken and Beata acted quickly to minimise and repair the damage and we were kept well informed throughout. Staff are always polite and helpful. Happy to recommend.”

Jennifer Williams - Landlord (06/07/2017), source: AllAgents

“I have used 1Let for over 12 years now and would thoroughly recommend them as first class letting agents. As a company they have grown over this period but the standard of service has never diminished. Living on an island means we need agents who are reliable and trustworthy - we have found 1Let to meet these requirements for us and feel confident that our property is in good hands.We are kept up to date with any required changes and they always respond to quickly with any queries. Would have no hesitation in recommending 1Let as excellent letting agents.”

Stephen Hagan - Landlord (04/07/2017), source: allAgents

“A very professional team from start to finish. The team were always very responsive and helpful and a pleasure to deal. We never felt that we were trying to be taken advantage of, which is a rarity in this sector with so many friends and family having had very negative experiences.”

Scott Griffiths - Tenant (01/06/2017), source: AllAgents

“I have rented out my property through 1Let for the last 2 years. As a first time owner and first time landlord, I have been more than happy with the service from Ken and Alan from the 1Let team. They have been incredibly helpful throughout the process, often going above and beyond to satisfy both landlord and tenant - my thanks must go to them. I know that my flat is in safe hands and I will continue to recommend their service to anyone who is looking to rent out their property.”

Beharrell Joss - Landlord (12/05/2017), source: Direct

“My experience as a tenant with 1Let has, so far, been excellent. From the outset, the staff have always been friendly, professional, and accommodating; queries have been responded to quickly, and procedures clearly explained and communicated. Certainly one of the best agents I have dealt with.”

Amos - Tenant (12/05/2017), source: AllAgents

“We have lived in a 1Let property for the past two years. We have found 1Let to be excellent letting agents who have dealt with any issues promptly and without fuss. For example, when the neighbours above had a significant water leak through our bathroom light 1Let had someone out that day to sort it out and as they knew the landlord above he was also notified quickly and fixed the pipes involved. During winter, when we had an issue with our boiler, 1Let were able to send someone out that day to fix it so we weren't without cold water.

They are the best letting agents we have ever had and we would recommend renting a property from 1Let to everyone!”

Ross and Jade - Tenant (12/05/2017), source: AllAgents

“We have had a wonderful experience renting with 1Let. Our property manager, Beata responds promptly to emails and attends to problems very efficiently. We also appreciate receiving updates about actions taken to address problems we have had.”

MH - Tenant (08/05/2017), source: AllAgents

“We are existing tenants of a property managed by 1Let and are extremely pleased by the professional and friendly service that we have received. All of the staff (particularly Beata) are excellent at dealing with any issues that we raise, and we always receive quick and pleasant responses to any queries. We recently renewed our tenancy and would not hesitate to live in another property managed by 1Let. No problems with this agent whatsoever and highly”

Sophie and Panupon - Tenant (08/05/2017), source: AllAgents

“I was really pleased to work with this agency. They were really helpful and reliable from the very start until the end. I felt I could trust them and enjoyed fully my stay in Edinburgh. Would definitely recommend this agency to anyone that is looking to rent. All their agents are so lovely and helpful especially Beata that I was in direct contact with all along.”

Stasha D - Tenant (01/05/2017), source: AllAgents

“Since buying my first buy-to-let property in 2010, 1Let has provided a first class management letting service. I had no hesitation, therefore, to recently re-appoint them to manage my second buy-to-let property. Both landlord and tenants' needs are consistently well catered-for by a friendly and knowledgeable staff team. 1Let provides a reliable service to ensure contented landlords and happy tenants. I have no hesitation in recommending 1Let for a professional and friendly management letting service.”

Lindsay S - Landlord (21/04/2017), source: RaterAgent

“Alan Henderson's willingness and ability to meet a tight deadline was both helpful and confidence- building. We were impressed by a very professional and personable service”

J Bishop - Tenant (20/03/2017), source: Direct