Testimonials

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“Fantastic letting agent. Professional, efficient, super helpful and friendly. Cannot fault them in any way. Big thanks to Ken especially for all his help, particularly coming out on Christmas Eve to fix my cooker switch!!”

Natalie - Tenant (27/02/2017), source: Google

“1Let have been amazing throughout the process of letting our much-loved first flat. They offered really good, honest advice, helped us find good tradespeople to undertake the little that needed doing and even sourced additional quotes as they deemed the first cost for electrics a little high. They managed the letting and vetting process fantastically well and we are delighted with our tenants. Initially I had a parcel delivered to the old flat in error and the new tenants were happy for me to come and collect it and even invited me in to look around. A really lovely young couple.

1let genuinely care about their business and offer a brilliant service. No odd hidden costs or charges every month, no cowboy contractors, no dishonesty, no hassles or problems at all.

Extremely professional and just nice people!”

Heather T - Landlord (20/02/2017), source: allAgents

“We had no previous experience of letting property and Ken put us at ease by giving us comprehensive details (that were easy to understand) and made us feel confident to progress with the rental. Throughout the process, Ken was very personable and made every effort to come round to meet us when possible. In summary, they are very professional and easy to deal with. I would not hesitate in recommending them to friends and family.”

Euan - Landlord (07/02/2017), source: allAgents

“The service from 1Let is extremely efficient and they are exceptionally reliable. It is a pleasure dealing with them. I would highly recommend them.”

Mel Boyle - Tenant (20/01/2017), source: allAgents

“I am an overseas landlord based in Hong Kong and I met Ken by chance. He is very professional and provides a service which goes beyond your average letting agent. I have been offered many life and money saving advice from Ken regarding the location, pricing and miscellaneous matters for a profitable buy-to-let.

Professional and friendly, it's not hard to imagine that tenants would also feel very much at ease with Ken and confident that they are in safe hands.”

Sky Lai - Landlord (20/12/2016), source: allAgents

“I have been renting in Edinburgh for nearly 10 years now and out of all the letting agents I have dealt with 1LET have been by far the best.

Ken helped make the viewing and moving in process especially easy and Beata provided great assistance during my tenancy and when it came to moving out.
Overall 1LET were extremely helpful and reasonable throughout my tenancy and I would highly recommend them to anybody.”

Alison - Tenant (20/12/2016), source: allAgents

“1LET was my letting agent for 3 years and I'm very pleased to say tat they are a great agency. Problems were always solved in no time!”

CSepulveda - Tenant (18/11/2016), source: allAgents

“I have been renting in Edinburgh for nearly 10 years now and out of all the letting agents I have dealt with 1LET have been by far the best.

Ken helped make the viewing and moving in process especially easy and Beata provided great assistance during my tenancy and when it came to moving out.
Overall 1LET were extremely helpful and reasonable throughout my tenancy and I would highly recommend them to anybody.”

Alison - Tenant (18/11/2016), source: allAgents

“An excellent company to lease from. Any issues had quickly sorted out either with a phone call or email and instant reply/problem fixed. Very fair and understanding. Would definately recommend! Have now leased 2 different properties from them, and always found both Ken and 1let as a whole to be excellent and extremely helpful.”

Matt A - Tenant (01/11/2016), source: allAgents

“1Let have taken away the worry of renting out property. Their management from day one has been second to none. They are always very positive and helpful and provided a great tenant for our property. The management charges are fair and I wouldn't hesitate in recommending them to any landlord.”

Dovetail - Landlord (13/09/2016), source: allAgents

“We have been clients of 1LET for over a year. We had been with another Edinburgh-based agency for over 10 years, but moved to 1LET seeking a more appropriate balance between the needs of ourselves as landlords as those of the tenants. 1LET have struck just the right balance and provide confidence that our home is being taken care of in a professional manner. Their communication, both personal and on the bigger picture of what is happening in the rental sector, has been excellent. Responses to requests or queries have been prompt and efficient within a service that manages to provide a personal touch. They have provided good guidance throughout and have earned our trust. We recommend 1LET highly”

Andrew B - Landlord (13/09/2016), source: raterAgent

“As prospective landlords we were initially impressed with 1Let when Ewan was happy to meet and talk us through the landlord/letting process prior to us looking for a property to purchase. 1LET were also able to offer advice when we were looking at possible property purchases. Once we had bought a flat, Ken's help and recommendations were invaluable in preparing the property for letting. 1LET were then able to get best market rate and had suitable tenants signed up within two weeks. All in all a professional yet friendly service resulting in a stress free experience. We would highly recommend 1LET to all landlords.”

Keith W - Landlord (30/08/2016), source: allAgents

“Ken and the team at 1LET have been absolutely fantastic. As a first time landlord I was apprehensive about the entire process but 1LET have made it very straightforward. I cannot fault them thus far. Great communication right from the onset, always available to answer any of my queries. I'm especially thankful for their dedication and advise. Surprisingly, they had tenants lined up within days of putting the property in the market and all of this despite work happening in the property at the time. I will not hesitate to recommend 1LET to prospectus landlords.”

Ekaitz - Landlord (23/08/2016), source: allAgents

“I have rented my flat out for over 10 years with a couple of agents but recently moved to 1Let. I realised immediately that I was going to receive a higher level of service than ever before from a team that were truly interested in their client's interests. I have been dealing with Ken Bell who has been great in giving advice on how to optimise the flat for the market but it is clear he is part of a team with like-minded dedication. Ken advised I undertake some remedial work to the flat and arranged great tradesmen to do the work. The result is a near doubling of the rent. Remarkable but true! And even though didn't Ken earn any fees during the refurbishment phase he and his team remained responsive and no problem was too small. This was important to me as I live overseas and need boots on the ground to sort out some issues. Their umbrella landlord insurance policy was also good value compared to my current insurer and I have made the switch. To top it off, Ken found new tenants within days of the property hitting the market. Ken and 1Let have helped me immensely and I wouldn't hesitate to recommend them over any other agent I have used previously.”

Guy Dillon - Landlord (18/08/2016), source: Google

“My experience with 1Let was definitely great! When we moved in Edinburgh, my partner and me were a little bit worried about all the process of finding a flat, from the research and the application for the property to the paperwork for renting it. However, 1Let staff made it very simple, explaining the whole procedure step by step in a very accurate way: they have been at the same time friendly but very professional. They helped us with the council tax and the electricity supplier and provided us with many useful advice on internet providers and other stuff. The staff also answer to any question/mail within a day, and they are prompt in solving any problem may occur in the rented property. I would absolutely recommend 1Let!”

Francesco G - Tenant (10/05/2016), source: raterAgent