Testimonials

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“1LET was my letting agent for 3 years and I'm very pleased to say tat they are a great agency. Problems were always solved in no time!”

CSepulveda - Tenant (18/11/2016), source: allAgents

“I have been renting in Edinburgh for nearly 10 years now and out of all the letting agents I have dealt with 1LET have been by far the best.

Ken helped make the viewing and moving in process especially easy and Beata provided great assistance during my tenancy and when it came to moving out.
Overall 1LET were extremely helpful and reasonable throughout my tenancy and I would highly recommend them to anybody.”

Alison - Tenant (18/11/2016), source: allAgents

“An excellent company to lease from. Any issues had quickly sorted out either with a phone call or email and instant reply/problem fixed. Very fair and understanding. Would definately recommend! Have now leased 2 different properties from them, and always found both Ken and 1let as a whole to be excellent and extremely helpful.”

Matt A - Tenant (01/11/2016), source: allAgents

“1Let have taken away the worry of renting out property. Their management from day one has been second to none. They are always very positive and helpful and provided a great tenant for our property. The management charges are fair and I wouldn't hesitate in recommending them to any landlord.”

Dovetail - Landlord (13/09/2016), source: allAgents

“We have been clients of 1LET for over a year. We had been with another Edinburgh-based agency for over 10 years, but moved to 1LET seeking a more appropriate balance between the needs of ourselves as landlords as those of the tenants. 1LET have struck just the right balance and provide confidence that our home is being taken care of in a professional manner. Their communication, both personal and on the bigger picture of what is happening in the rental sector, has been excellent. Responses to requests or queries have been prompt and efficient within a service that manages to provide a personal touch. They have provided good guidance throughout and have earned our trust. We recommend 1LET highly”

Andrew B - Landlord (13/09/2016), source: raterAgent

“As prospective landlords we were initially impressed with 1Let when Ewan was happy to meet and talk us through the landlord/letting process prior to us looking for a property to purchase. 1LET were also able to offer advice when we were looking at possible property purchases. Once we had bought a flat, Ken's help and recommendations were invaluable in preparing the property for letting. 1LET were then able to get best market rate and had suitable tenants signed up within two weeks. All in all a professional yet friendly service resulting in a stress free experience. We would highly recommend 1LET to all landlords.”

Keith W - Landlord (30/08/2016), source: allAgents

“Ken and the team at 1LET have been absolutely fantastic. As a first time landlord I was apprehensive about the entire process but 1LET have made it very straightforward. I cannot fault them thus far. Great communication right from the onset, always available to answer any of my queries. I'm especially thankful for their dedication and advise. Surprisingly, they had tenants lined up within days of putting the property in the market and all of this despite work happening in the property at the time. I will not hesitate to recommend 1LET to prospectus landlords.”

Ekaitz - Landlord (23/08/2016), source: allAgents

“I have rented my flat out for over 10 years with a couple of agents but recently moved to 1Let. I realised immediately that I was going to receive a higher level of service than ever before from a team that were truly interested in their client's interests. I have been dealing with Ken Bell who has been great in giving advice on how to optimise the flat for the market but it is clear he is part of a team with like-minded dedication. Ken advised I undertake some remedial work to the flat and arranged great tradesmen to do the work. The result is a near doubling of the rent. Remarkable but true! And even though didn't Ken earn any fees during the refurbishment phase he and his team remained responsive and no problem was too small. This was important to me as I live overseas and need boots on the ground to sort out some issues. Their umbrella landlord insurance policy was also good value compared to my current insurer and I have made the switch. To top it off, Ken found new tenants within days of the property hitting the market. Ken and 1Let have helped me immensely and I wouldn't hesitate to recommend them over any other agent I have used previously.”

Guy Dillon - Landlord (18/08/2016), source: Google

“My experience with 1Let was definitely great! When we moved in Edinburgh, my partner and me were a little bit worried about all the process of finding a flat, from the research and the application for the property to the paperwork for renting it. However, 1Let staff made it very simple, explaining the whole procedure step by step in a very accurate way: they have been at the same time friendly but very professional. They helped us with the council tax and the electricity supplier and provided us with many useful advice on internet providers and other stuff. The staff also answer to any question/mail within a day, and they are prompt in solving any problem may occur in the rented property. I would absolutely recommend 1Let!”

Francesco G - Tenant (10/05/2016), source: raterAgent

“1LET's staff proved to be helpful, efficient, and above all friendly. If you prefer dealing with human beings (as opposed to hard selling corporate automatons) they are well worth your time.”

Anonymous - Tenant (10/05/2016), source: allAgents

“When I first considered using an agency to let our flat I was a bit aprehensive and unsure. After my first meeting with Ken Bell I knew it was the right choice. He is really friendly and personable and instills complete confidence in you that 1let do a superb job. I have to say I agree 100%. We got in touch with 1let in December and our flat was rented in less than a month -fantastic! Beata is also fantastic to liase with about our flat. She deals with any email correspondance required on the running of our flat and always replies really quickly and deals promptly and effectively with anything needing dealt with. She liases with both the tenants and myself and seems to do a fabulous job making everyone happy. Thank you! Best decision we could have made and worth every penny of the 12% commission. If you are considering using an agency I have no hesitation reccomending this one.”

Diana - Landlord (20/04/2016), source: allAgents

“The people at 1Let are simply amazing! Super friendly and such an amazing pleasure to deal with! They made everything super easy to understand and streamlined everything to make it hassle free for my wife and I! I can't recommend these guys enough!”

Anonymous - General (04/03/2016), source: raterAgent

“Very friendly and fast service, he looks passionate about his work. Replies to e-mails ASAP, which is a big plus, considering I've had problems with the communication with other agents/agencies in the past. Also if we have any problems or enquiries he makes sure that everything is dealt with in a fast and efficient way.”

Mihaela - Tenant (01/02/2016), source: allAgents

“I have been impressed with the standard of service which I have received from 1Let. From the very first conversation, I found them to personable and easy to get along with. As a first time landlord, I was explained all the next steps in great detail. I also liked their approach to find tenants, with the emphasis on people who were likely to rent for a long period of time. They took care of eveything from advertising to vetting potential tenants while keeping me in the loop at every stage. Although I have dealt with 1let for a relatively short period of time, I would have no hesitation in recommending them to other landlords. Indeed, I plan to retain their services for my future properties.”

RG - Landlord (25/11/2015), source: raterAgent

“From the property viewing to handing in my notice and the end of my tenancy 1Let were efficient, friendly and always on call. At the viewing there was no hard sell and the signing process was quick and easy. I have rented from several other agencies in Edinburgh and I must say that, in terms of property maintenance and return of deposit, 1Let's service was the most hassle-free I've experienced and all of my queries were dealt with within 24hours. I could not fault them and felt that they had my interests in mind, as well as those of the landlord,. I would highly recommend them to anyone looking to rent a property in Edinburgh.”

Catherine G - Tenant (20/11/2015), source: raterAgent