Testimonials

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“1LET's staff proved to be helpful, efficient, and above all friendly. If you prefer dealing with human beings (as opposed to hard selling corporate automatons) they are well worth your time.”

Anonymous - Tenant (10/05/2016), source: allAgents

“When I first considered using an agency to let our flat I was a bit aprehensive and unsure. After my first meeting with Ken Bell I knew it was the right choice. He is really friendly and personable and instills complete confidence in you that 1let do a superb job. I have to say I agree 100%. We got in touch with 1let in December and our flat was rented in less than a month -fantastic! Beata is also fantastic to liase with about our flat. She deals with any email correspondance required on the running of our flat and always replies really quickly and deals promptly and effectively with anything needing dealt with. She liases with both the tenants and myself and seems to do a fabulous job making everyone happy. Thank you! Best decision we could have made and worth every penny of the 12% commission. If you are considering using an agency I have no hesitation reccomending this one.”

Diana - Landlord (20/04/2016), source: allAgents

“The people at 1Let are simply amazing! Super friendly and such an amazing pleasure to deal with! They made everything super easy to understand and streamlined everything to make it hassle free for my wife and I! I can't recommend these guys enough!”

Anonymous - General (04/03/2016), source: raterAgent

“Very friendly and fast service, he looks passionate about his work. Replies to e-mails ASAP, which is a big plus, considering I've had problems with the communication with other agents/agencies in the past. Also if we have any problems or enquiries he makes sure that everything is dealt with in a fast and efficient way.”

Mihaela - Tenant (01/02/2016), source: allAgents

“I have been impressed with the standard of service which I have received from 1Let. From the very first conversation, I found them to personable and easy to get along with. As a first time landlord, I was explained all the next steps in great detail. I also liked their approach to find tenants, with the emphasis on people who were likely to rent for a long period of time. They took care of eveything from advertising to vetting potential tenants while keeping me in the loop at every stage. Although I have dealt with 1let for a relatively short period of time, I would have no hesitation in recommending them to other landlords. Indeed, I plan to retain their services for my future properties.”

RG - Landlord (25/11/2015), source: raterAgent

“From the property viewing to handing in my notice and the end of my tenancy 1Let were efficient, friendly and always on call. At the viewing there was no hard sell and the signing process was quick and easy. I have rented from several other agencies in Edinburgh and I must say that, in terms of property maintenance and return of deposit, 1Let's service was the most hassle-free I've experienced and all of my queries were dealt with within 24hours. I could not fault them and felt that they had my interests in mind, as well as those of the landlord,. I would highly recommend them to anyone looking to rent a property in Edinburgh.”

Catherine G - Tenant (20/11/2015), source: raterAgent

“Couldn't rate 1let any higher!! The relatively strict application process assured us this company's number one concern was good tenants, unlike others who work on a first come first serve basis. They have always responded to us promptly and efficiently. Move in process was seamless, we had very little to do ourselves. We have been so impressed, we will be using 1let to manage our own rental properties. All round friendly, well managed and excellent company.”

Laura - Tenant (04/11/2015), source: allAgents

“Overall 1Let is top level and makes things easy for the tenants. I understood from the very first that they care for their properties and do anything possible to provide excellent services. They are approachable and answer any requests quite fast without numerous back and forth phone calls or emails. Honest, straightforward, clean, clear and professional I would say for 1let.”

George - Tenant (27/10/2015), source: allAgents

“I am really pleased I chose 1Let to advise me and find tenants for my property. This was my first time to let a property and 1Let really helped to make it a stress free experience. The service was very smooth, staff always helpful, and I would certainly recommend using their service.”

Cecile - Landlord (19/10/2015), source: Email

“1Let have been brilliant to deal with. The staff are friendly and efficient. The odd occasion we have had something go wrong, they have been quick to get it sorted, and have been great when it comes to general maintenance or replacement of aging flat contents.”

Nic - Tenant (14/10/2015), source: allAgents

“1Let have been excellent to deal with they made moving in very stress free any small problems or queries were dealt with quickly and efficiently without us feeling as if were a nuisance. Small repair was carried out quickly and they are always easy to contact and communicate with. We feel very safe with them and wouldn't hesitate to use them in the future and to recommend them to anyone thinking of renting in Edinburgh. Overall they provided a friendly hassle free experience for us especially as this was our first experience of renting. Thank you 1Let.”

Adam & Lewis Mack - Tenant (09/10/2015), source: allAgents

“I have been with 1LET for over a year now and i've received nothing but exceptional service the entire time I have been with them. They have always resolved queries and issues quickly and efficiently and I never feel like I am hassling them when I have a query. Aga has been great and responds to queries in an exceptional timely manner. Prospective tenants should feel comfortable knowing they are with a safe, secure and at home agent when deciding what property to rent which is provided by 1LET.”

Greig Scott - Tenant (01/09/2015), source: allAgents

“We have been renting a property with 1LET for over 2 and a half years, and in that time the experience has been brilliant. The staff are all friendly, professional but informal and very quick to respond to any query that we send to them.

They have a great range of properties, and the maintenance staff who they have sent to deal with any issues have also been very helpful and friendly too.

We love our flat and renting with 1LET has made the experience all the sweeter, to be honest. This is my second letting agent in Edinburgh and my fifth overall - without a doubt 1LET have proven to be the best.”

E Walker - Tenant (18/08/2015), source: Google

“I would highly recommend 1Let! I have been with another agent before and 1Let is far far far better. All of their staff are very polite and helpful especially Aga and Ken. They answer to my emails promptly. They do repairs as quickly as possible. They are so speedy that even the refund of my deposit was so quick. It took only a few days after I moved out for me to refund it (unlike my previous agent who did everything to hinder my refund eventhough the flat was left in very good, in fact better, condition and I did not have any outstanding bills). Their finance department is so great and helpful as well. All in all, I will rate 1Let with 10 out of 10 because they are so easy and smooth to transact with.”

Miss J - Tenant (04/08/2015), source: allAgents

“I was recommended 1Let by a friend who spoke highly of dealing with the company himself. I have not been disappointed. Both Ken Bell and Aga Kuehn have been extremely helpful and diligent in their management of my property, finding quality tenants and ensuring the property is well maintained. Communications are responded to quickly and efficiently. I would highly recommend them and remain extremely impressed with their high quality service.”

TG - Landlord (08/07/2015), source: allAgents