Testimonials

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“1let were recommended to us by friends who were themselves landlords last summer when we were looking into buying a flat. We ended up making the purchase (and Ewan was even helpful in helping us sort out our offer strategy), and we then turned to 1let to help us manage the property. They did an excellent job with coordinating repairs and maintenance, advertising, and finding a good tenant, and keeping up with things once the tenant was in place. Since we live very far away, this gave us great peace of mind. We have been very pleased with 1let's services, and plan to continue to use them.”

Michael - Landlord (01/07/2015), source: allAgents

“We initially viewed the property, and were shown around by Aga. From the outset, Aga was very helpful and answered any questions that we had while viewing the property. After submitting our application, e-mails were always replied to very quickly - normally within the day, and again any questions were answered.

On the day we moved, we got the keys from the inventory company that they use exactly on time. The inventory was also really thorough - noticing things that we probably would never have seen ourselves. There were a few minor cleanliness issues that were picked up on (inside of oven door and underneath the toilet bowl) which were barely even noticeable, but because they were picked up in the inventory, 1Let sent a cleaner out within 2 days to rectify them.

There were one or two maintenance issues which the previous tenants had obviously not reported, but we submitted a request online to get these things fixed. Within a day or two, the handyman was in touch to organise a convenient time for him to come and fix them. Ewan, then handyman, was absolutely excellent and very knowledgable (really nice guy too).

All in all, everything has been fantastic and we can't really fault 1Let at all! Hopefully everything will be just as smooth with it comes to the end of the tenancy. Would highly recommend!”

'A Happy Tenant' - Tenant (26/06/2015), source: allAgents

“"Relocating to Edinburgh from Aberdeen wasn't easy - but 1Let made moving flat straightforward, quick and hassle-free - from viewing to signing in under a week. Compared to my previous letting agency, 1Let treat you like a person, not just another tenant and it's these personal touches that make a difference. I've been delighted with the service so far. I am confident that they will continue to exceed my expectations."”

Michael S - Tenant (26/06/2015), source: raterAgent

“I moved to Edinburgh recently and 1Let have been very helpful with the process of renting my current property. Both Aga and Ken are a pleasure to deal with and I wouldn't hesitate in recommending them.”

Mirsad - Tenant (24/06/2015), source: allAgents

“Excellent from start to finish. A very professional service from the agency and easily approachable. The staff were very helpful from the initial application to returning the keys. Highly recommended!”

Marc - Tenant (22/06/2015), source: allAgents

“Moved to 1Let after a disappointing experience with another agent.. Did a fair amount of research before selecting them and made the decision based on the feedback I found. As it turned out, that feedback was accurate and was borne out by experiences with a new tenant, which were very efficiently and promptly handled by 1Let with the minimum of fuss - a godsend for me as I simply didn't have the time needed.to deal with it. Yes, an agent is an added expense. But it's the cost of doing business and, if your agent is 1Let, it's worth every penny.”

Jamie M - Landlord (05/06/2015), source: raterAgent

“Having been renting property in Edinburgh for five years, I can honestly say that I have found my experience with 1LET to be great. I've been renting from them for the past year and they have been the best letting agency I have dealt with by far. 1Let are professional, courteous and prompt to reply to emails/queries. Any issues I have had, such as plumbing emergencies, have been resolved quickly. The only issue my flatmates and I have had was when we moved in the flat wasn't as clean as we'd expect. However upon communicating our concerns 1LET were very apologetic and a cleaner was arranged to sort it out. I would definitely rent with 1LET again.”

Matthew - Tenant (03/06/2015), source: Google

“Ken and Aga have been very professional in managing my property. Things are dealt with quickly and on time. My property was tested, installed with the appropriate fire alarm system and let out within a month.

Ken and his team are knowledgable, honest, easily approachable and provided 1st class service in responding to their clients. I would highly recommend 1Let to potential landlords in Edinburgh.”

EJ - Landlord (25/05/2015), source: allAgents

“We are very satisfied with 1Let. My partner was a tenant with 1Let previously and was so happy with them that we deliberately sought a property with them when searching for our current flat. They are quick to respond to any issues in the flat and have been very prompt with repairs. In comparison to the larger letting agencies I have been a tenant with in Edinburgh, 1Let have been professional in every encounter we've had with them, from the very first viewings to their ongoing service.”

VM - Tenant (21/05/2015), source: allAgents

“I have now been living in the flat I rent through 1LET for over a year and the experience has been fantastic. On the few occasions that something needed fixing or replacing 1LET have acted swiftly (by which i actually mean immediately) to resolve the issue. For all the horror stories i've heard about other people's renting experiences through other agencies I find 1LET to be the complete opposite! I hope I can continue to rent this flat for as long as I'm in Edinburgh, but if not then I will only consider renting flats through 1LET next time as I know that they really care about their tenants. I recommend them to anyone looking for a hassle free renting experience in Edinburgh!”

Robin S. - Tenant (13/05/2015), source: Google

“Found a good tenant very quickly. Organised all remedial work without drama. The communications were good. Very please with the friendly service at 1let.”

Chris H - Landlord (09/05/2015), source: allAgents

“Found 1Let by chance when looking for an agent about 10 years ago. Ewen was immediately responsive on the 'phone and arranged to visit very quickly at a time that suited me, and the subsequent discussions were both efficient and friendly. Advice was good and an excellent tenant found. When it became necessary to terminate the let Ewen was very helpful at negotiating an arrangement that suited all parties. Subsequently my son wanted to let the property and 1Let was again used with excellent service and support.”

KenB - Landlord (06/05/2015), source: allAgents

“I am delighted to write this review on behalf of 1Let, a team we have been involved with for around 7 years. Apart from the advice they gave us for the purchase of our property the manner in which they have conducted business has been of the highest standard. The polite and professional manner in which they have dealt with us and any requests we may have presented to them has been reassuring. Nothing has been too much trouble. They have looked after our property so carefully, advising us of any matter that needed attention and providing qualified professionals to carry out the necessary work. Each year the procuring of the HMO Licence and the regular checks on the gas and electricity were conducted successfully by them at my request. They have treated the tenants courteously and at the same time have been firm when it was necessary, protecting the interests of all involved. For the peace of mind they have given us we are extremely grateful and the return we have been able to achieve on the property, following their sound advice, has been excellent. I have no hesitation at all in recommending this Team at 1Let to any Landlord/Landlady or potential tenant.

Comments on the Agents fees

“I have been more than happy with the fees of 1LET. The service I have received more than matches the fees they have set. I can get a consultation so easily and that in itself is worth anything they charge.””

Norman A Brown - Landlord (06/05/2015), source: allAgents

“I have been thoroughly impressed with 1 Let - they were able to find good tenants for my property very quickly and are very quick to respond when I have questions or issues. A great organisation.”

MBlake - Landlord (05/05/2015), source: allAgents

“I have had an excellent service from 1Let. Ken & Fiona were very professional & helpful, making the process of registering my property with them very easy, and have continued to deal with the management of the property in a professional manner. They have also been very supportive of my tenant, assisting them with paperwork and dealing with issues promptly. I would have no hesitation recommending them to other landlords or tenants.”

A Stormont - Landlord (01/05/2015), source: allAgents