Testimonials

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“Having been renting property in Edinburgh for five years, I can honestly say that I have found my experience with 1LET to be great. I've been renting from them for the past year and they have been the best letting agency I have dealt with by far. 1Let are professional, courteous and prompt to reply to emails/queries. Any issues I have had, such as plumbing emergencies, have been resolved quickly. The only issue my flatmates and I have had was when we moved in the flat wasn't as clean as we'd expect. However upon communicating our concerns 1LET were very apologetic and a cleaner was arranged to sort it out. I would definitely rent with 1LET again.”

Matthew - Tenant (03/06/2015), source: Google

“Ken and Aga have been very professional in managing my property. Things are dealt with quickly and on time. My property was tested, installed with the appropriate fire alarm system and let out within a month.

Ken and his team are knowledgable, honest, easily approachable and provided 1st class service in responding to their clients. I would highly recommend 1Let to potential landlords in Edinburgh.”

EJ - Landlord (25/05/2015), source: allAgents

“We are very satisfied with 1Let. My partner was a tenant with 1Let previously and was so happy with them that we deliberately sought a property with them when searching for our current flat. They are quick to respond to any issues in the flat and have been very prompt with repairs. In comparison to the larger letting agencies I have been a tenant with in Edinburgh, 1Let have been professional in every encounter we've had with them, from the very first viewings to their ongoing service.”

VM - Tenant (21/05/2015), source: allAgents

“I have now been living in the flat I rent through 1LET for over a year and the experience has been fantastic. On the few occasions that something needed fixing or replacing 1LET have acted swiftly (by which i actually mean immediately) to resolve the issue. For all the horror stories i've heard about other people's renting experiences through other agencies I find 1LET to be the complete opposite! I hope I can continue to rent this flat for as long as I'm in Edinburgh, but if not then I will only consider renting flats through 1LET next time as I know that they really care about their tenants. I recommend them to anyone looking for a hassle free renting experience in Edinburgh!”

Robin S. - Tenant (13/05/2015), source: Google

“Found a good tenant very quickly. Organised all remedial work without drama. The communications were good. Very please with the friendly service at 1let.”

Chris H - Landlord (09/05/2015), source: allAgents

“Found 1Let by chance when looking for an agent about 10 years ago. Ewen was immediately responsive on the 'phone and arranged to visit very quickly at a time that suited me, and the subsequent discussions were both efficient and friendly. Advice was good and an excellent tenant found. When it became necessary to terminate the let Ewen was very helpful at negotiating an arrangement that suited all parties. Subsequently my son wanted to let the property and 1Let was again used with excellent service and support.”

KenB - Landlord (06/05/2015), source: allAgents

“I am delighted to write this review on behalf of 1Let, a team we have been involved with for around 7 years. Apart from the advice they gave us for the purchase of our property the manner in which they have conducted business has been of the highest standard. The polite and professional manner in which they have dealt with us and any requests we may have presented to them has been reassuring. Nothing has been too much trouble. They have looked after our property so carefully, advising us of any matter that needed attention and providing qualified professionals to carry out the necessary work. Each year the procuring of the HMO Licence and the regular checks on the gas and electricity were conducted successfully by them at my request. They have treated the tenants courteously and at the same time have been firm when it was necessary, protecting the interests of all involved. For the peace of mind they have given us we are extremely grateful and the return we have been able to achieve on the property, following their sound advice, has been excellent. I have no hesitation at all in recommending this Team at 1Let to any Landlord/Landlady or potential tenant.

Comments on the Agents fees

“I have been more than happy with the fees of 1LET. The service I have received more than matches the fees they have set. I can get a consultation so easily and that in itself is worth anything they charge.””

Norman A Brown - Landlord (06/05/2015), source: allAgents

“I have been thoroughly impressed with 1 Let - they were able to find good tenants for my property very quickly and are very quick to respond when I have questions or issues. A great organisation.”

MBlake - Landlord (05/05/2015), source: allAgents

“I have had an excellent service from 1Let. Ken & Fiona were very professional & helpful, making the process of registering my property with them very easy, and have continued to deal with the management of the property in a professional manner. They have also been very supportive of my tenant, assisting them with paperwork and dealing with issues promptly. I would have no hesitation recommending them to other landlords or tenants.”

A Stormont - Landlord (01/05/2015), source: allAgents

“1Let is by far the best letting agency I've come across in Edinburgh. During the 7 years I've lived here I've had to deal with some truly useless and horrible agencies. Most of them couldn't care less about the tenants and in worst cases are running illegal scams. Their complete lack of work ethic and lack of professionalism has been a constant source of stress. In contrast, the service we've received from 1 Let has been excellent. The agent we've worked with (Ken Bell) is professional and very polite and friendly. Everything has been processed quickly and efficiently and we haven't had any issues at all. I couldn't recommend them enough!”

Helle - Tenant (30/04/2015), source: Google

“My first meeting with one of the company's staff (Aga) to inspect the property gave an impression that 1Let means serious business. The appointment was kept right to time. As a foreigner and first-timer in the UK, I feel I couldn't have received a better treatment from another agent than I have from 1Let. Perfecting all the leases within few days meant a lot for my quick and comfortable relocation. Since I moved in about a year and half, there hasn't been any complaint unattended to, rather I can say that responses have been quick and prompt. Can I recommend 1Let? Off course yes!”

Tunbosun - Tenant (23/04/2015), source: allAgents

“We've had experience of 1Let both when we were tenants in a flat in Leith and when they were acting as the letting agent for one of our own properties and can highly recommend them for either service.

They are a friendly and courteous firm to deal with and are very easy to get in touch with. They also seem to have great contacts with tradesmen as/when things need fixed.”

Rob F - Landlord (16/04/2015), source: Google

“My partner and I are very happy with 1Let.

Our main agent is Aga, and we have occasionally dealt with Ken as well.

They are polite, very friendly and always committed to helping us.

They have solved our issues very quickly.

As experienced tenants (almost a year and a half), we would highly recommend this agency to everyone seeking a sweet home.”

Antonio - Tenant (16/04/2015), source: allAgents

“As a landlord I am very happy with 1Let. They found me a good tenant at an increased rent and have provided an excellent management service. Communication is good both when I contact them and the monthly statement.

I would recommend 1Let to other landlords and tenants.”

Maurice K - Landlord (15/04/2015), source: allAgents

“1LET is the first letting agency me and my flatmates cooperated with and I would be quite happy to continue to rent a property with 1LET. We mostly dealt with Aga and Ken, who were both polite, friendly, helpful and most importantly available and easy to contact with. We had a lot of repairs and fixing done to our flat and 1LET arranged everything in a timely manner. In addition, the people-technicians, with whom 1LET cooperates with, are also very friendly, consistent and do not make you feel as if they were intruding in your flat. I would definitely recommend 1LET to prospective tenants.”

Thalia Theodoraki - Tenant (27/03/2015), source: Google