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“Unlike most of the other Edinburgh-based letting agencies, 1Let is a small setup with a handful of professional, attentive staff.

My last landlord charged an illegal sign-on fee but there was no such issue with 1Let. The process of securing the tenancy was slick and professional. In our first week in the property we discovered that the radiators needed to be professionally bled. I called 1Let late in the afternoon and three plumbers arrived before 9am the next morning. My previous landlord took several months to respond to a similar issue in my last flat.

1Let is by far the most efficient and professional outfit I have dealt with and I would not hesitate to recommend them as a potential landlord.”

Ross - Tenant (08/01/2014), source: allAgents

“One of the best Letting agents in Edinburgh. I have been renting in Edinburgh for the last 5 years and have dealt with different agencies in that time. 1Let have been by far the easiest to deal with.

They are very quick to resolve issues when they arise and do not argue over whether or not repairs have to take place. Broken appliances have been promptly replaced and when I contact them they always reply within a day. Moving in was easy with one of their agents meeting me at the property to show me around and go through the inventory. I can't comment on moving out yet as I'm still with them, but do not expect any problems there either.”

Yolande - Tenant (05/01/2014), source: allAgents

“Switching to the team at 1Let was one of the best decisions I have made. 1Let have managed my property for over 2.5 years. Being an overseas landlord I have complete peace of mind now that my property is managed by 1Let. They are professional, give me fair and honest opinions, and keep me up to date with anything relating to my property. I would have no hesitation in recommending that other landlords use them to manage their property. If anyone was looking to rent a property 1Let would be the first company I would recommend.”

Donald Terris - Landlord (26/12/2013), source: allAgents

“My experience from 1let has been really positive and that is right down to the individuals who have managed my property and usually gone beyond my expectations (based on previous experience of letting agencies).
The staff understand the needs of landlords and provide exceptional support from advise and managing affairs which would otherwise be time-consuming and complex to resolve. Their professional approach and approach in managing the commercial aspects is second to none.
Overall I have had a fantastic service provided by 1Let and would not hesitate to recommend them.”

Heena Ratnani - Landlord (02/12/2013), source: allAgents

“1Let have been extremely professional in managing our property. I would highly recommend them to any prospective landlords. We have used 1Let for over 3 years and have never had any issues. If we ever expand our property portfolio, I won't look any further than them.”

Graeme S - Landlord (30/11/2013), source: allAgents

“1let really took the stress out of renting out my flat! My tenants have been excellent and it has always been rented quickly with minimal gaps. I would highly recommend them as a professional, friendly and reliable agency.”

Emma - Landlord (28/11/2013), source: allAgents

“My experience with 1Let has been extremely good. They have been managing our property for over 3 years. During that time it has only been vacant for a few weeks. The rent they are getting is much higher than we were quoted from other agents and they take a lot of care to vet prospective tenants and look after the property.

I can highly recommend 1Let to other landlords.”

Corina - Landlord (28/11/2013), source: allAgents

“My experience with 1Let has been excellent. From first off they found the appropriate tenants quickly. They carry out regular visits, report clearly on all matters relating to the property and ensure that the property is well maintained and cared for. I would have no hesitation in recommending their services to other Landlords.”

Elizabeth Arbuthnott - Landlord (27/11/2013), source: allAgents

“Principally, Ken seemed to get the right tenants for our property. In the time Ken has been in charge of the flat I don't think it has ever been empty. Secondly, the flat received a lot of work from me some years ago, since I realised it would be part of my pension. Ken has always respected this and does his best to maintain standards in the flat....particularly since the Local Authority became involved.”

Graeme Borthwick - Landlord (27/11/2013), source: allAgents

“Since my very first correspondence with 1Let they have been extremely prompt, professional and an overall pleasure to work with.

I moved to the company after having considerable difficulties with a previous property manager and my experience with 1Let has been a breeze.

When my property required some upgrading they took care of the entire process. The flat was renovated to a very high standard in a very cost effective manner.

I highly recommend this company to other landlords, particularly those living overseas who require more hands on property management.”

Jeanette Wilkinson - Landlord (20/11/2013), source: allAgents

“Throughout our tenancy 1Let were exceptional in all respects, but especially with regards to their friendly and prompt service, which in our eyes sets them apart from other letting agents. Besides this, they were always efficient in effecting any necessary repairs or helping out in any manner we required.

The process of moving in and moving out was smooth and well handled, with 1Let returning the deposit swiftly, something which has been an issue with letting agents previously. It must also be noted that even after our tenancy had ended 1Let still met all expectations when responding to any queries we had.

We can only recommend 1Let to prospective tenants, the continuity of their first-rate service sets them apart from other companies.”

Jethro and Kelly - Tenant (20/08/2013), source: allAgents

“Professional agency that have been very honest and transparent from day one, very easy to deal with and always on hand to help when needed.”

Sherd - Landlord (16/07/2013), source: allAgents

“1Let have been very helpful in the complete process of advising where to buy a property in Edinburgh, to getting the flat set up and ready. Nothing seems to much trouble and both Ewan and Ken are always available when I have needed advice. A totally professional and positive experience!”

Alison - Landlord (05/07/2013), source: allAgents

“1Let really are a remarkable letting agency - they do what they say in their advertising. They are professional. They are excellent communicators and respond quickly to any questions. They select tenants well, with input from the landlord. They advertise accurately and quickly, and really take the stress out of what can be a difficult process. They are thorough, and cover all the legal and safety aspects efficiently and comprehensively. We are truly grateful to them for their work.”

Carla Schmoll - Landlord (04/07/2013), source: allAgents

“We bought this flat in 2002 and have used 1 Let as our letting agent for it, and at times for another flat, for Ten years. 1 LET have been excellent; the flat always let, maintenance and safety checks meticulously carried out, and they have found tenants who have looked after the flat and left it in good condition. And now that we have decided to sell the flat, 1 LET have helped us to organise minor maintenance and redecoration to prepare for selling.
We would recommend them as agents without reservation. They also seem to have very good relationships with the tenants.”

Angus and Alison Johnston - Landlord (03/05/2013), source: allAgents