"Great letting agency - Rebecca made the letting process extremely straight forward & was always super responsive. Can’t recommend highly enough!"
Matthew Kerr
tenant (29/02/2024)
"Agents were helpful, informative, and accommodating throughout application and move-in process. Flat was in a great state when I arrived, which makes a huge difference to the experience!"
Jacob Bradley
tenant (22/02/2024)
"The staff at 1Let made the whole process of finding, buying and letting a property seamless and easy. Very satisfied customer."
Anne Margaret
tenant (08/02/2024)
"Previously we had two Agents, the first was transferred in a buy out and we had no major problems with the first. The second was terrible and not very competent but a large organisation. At the first opportunity we transferred business to 1-Let and suddenly a dark cloud was lifted - what a transformation from getting Client complaints that were not dealt with to how it should be. Thank you 1-let for your diligence and expertise."
Andrew
landlord (29/11/2023)
"After being caught out badly with a previous letting agency we had reservations for any new agency. However, Ken and his team have been absolute rock stars over the past eight years of our last tenancy. Nothing was ever a problem and they managed the expectations of ourselves and the owners perfectly. We couldn’t be happier with their service"
Leigh Mullin
tenant (26/11/2023)
"The 1Let team have been fantastic from the start of looking for a property to rent all the way through to ending our tenancy. Rebecca and Rosalind have been fantastic, and we have always had quick responses from them both. They have been extremely flexible and accommodating in letting us re-view the flat before we moved in. I have rented from a few agents, and I can honestly say 1Let has been the most professional thus far. Thank you, 1Let team."
Lottie Cameron
tenant (08/10/2023)
"I have used 1LET for nearly two years in two different properties. I could not recommend them more, they make moving feel seamless and show a lot of care for both tenants and landlords alike. They were extremely helpful in the process of moving in and moving out. And the team was always incredibly supportive and easy to get in touch with."
Mariana Loewy
tenant (01/10/2023)
"We used 1Let as our agent for letting out our flat in Edinburgh for around five years. We've been extremely pleased with the service they offer. 1Let have always been quick to respond, happy to help manage and resolve various issues, and we were always able to trust them to look after our flat and tenant. Would not hesitate to recommend them to landlords or tenants."
Alex Lovelady
landlord (14/09/2023)
"A thoroughly professional and dedicated agent whose eye for detail, diligence and care for the client is rare and on a completely different level! I have experience of dealing with property agents and I would place 1Let at the very top by a significant margin. Their team are wonderful and friendly. The way they 'held my hand' throughout the process: from the very start of viewing the property, navigating the application process, facilitating my move into the property and all that was in between was just phenomenal. I am grateful for their support and hence taking my time to submit a review - something I rarely do. Thank you team 1Let."
Yahya Barry
tenant (07/09/2023)
"My wife and I recently had the pleasure of working with 1 Let in our quest to find the perfect apartment, and we are absolutely thrilled with the experience. From start to finish, their professionalism, attention to detail, and unwavering dedication truly exceeded our expectations. Communication with the team, especially with Rebecca and Tina, was seamless and always prompt. Their responsiveness to our questions and needs made the entire process incredibly convenient and stress-free, which was a huge relief. The flexibility they offered throughout was exceptional and greatly appreciated. We were particularly impressed by the ease of the automated application and lease-signing process. It was not only user-friendly but also streamlined, making everything straightforward. The inventory process was no different, making moving in a hassle-free experience. In sum, our experience with 1 Let has been outstanding. We enthusiastically recommend their services to anyone in search of a rental property. Their dedication at every step has gone above and beyond, leaving us extremely grateful for their assistance. As we settle into our new apartment, we're eagerly looking forward to a wonderful stay and hoping for minimal maintenance issues. Three Months In: It's time for an update on our delightful three-month stint with 1Let. We're thrilled to share our experience, and it's been nothing short of exceptional! Our interactions with 1Let have been a breeze—seamless communication and proactive support have been the norm. Kim, our property manager, is an absolute gem. Recently, she wielded her magic wand and effortlessly fixed a pesky appliance issue.We are thankful to both the landlord and other involved parties. Our 5-star rating remains steadfast, and we're crossing our fingers that this streak of fantastic service continues!"
Abhinav Singh
tenant (21/08/2023)