"I was new to being a landlord and 1Let were very helpful and guided me through the process clearly. I dealt with several members of the team during my time with them, from meeting Ken at the very beginning right through to Daisy at the end. They, and others during time, were professional, courteous and excellent at keeping me up to date and quick to respond to my emails."
Rachel Ainslie
landlord (20/04/2026)
"I recently moved to 1Let after being with my previous agent for 20years and the service and care taken to make the transition was seamless. A very professional company that's focused on making both the Landlord and Tenants feel at ease with the knowledge that they are dealing with a dedicated team. The focus of 1Let is outstanding and could not ask for such a skilled and proficient company to deal with."
Dan Z
landlord (12/04/2026)
"1let property agents have been very efficient supporting me to rent my flat as a new comer to the market. From the start to finding and securing tenants they have communicated in a friendly and efficient way and I have been very pleased by how promptly and well any service has been performed. All the communication has been very smooth, friendly and efficient. Overall I am very happy with the service they offer. I have moved from a partial to full management service based on how pleased I have felt with the service they offer."
Lizi Henderson
landlord (07/01/2026)
"I came across 1Let by chance when looking to rent out our property and am so glad I did! I mainly dealt with Ken and Zefron who were extremely knowledgeable and professional, they kept me updated at all times and basically took any stress out of the process. I feel they really care about their landlords and tenants and would have no hesitation recommending them to others. Thank you 1Let!"
Tracey
landlord (08/12/2025)
"Completely game-changing experience with 1LET. After hearing so many horror stories about letting agents and the general renting process, this has been a total breath of fresh air. Communication has not only been efficient and concise, but felt extremely professional throughout. Not overwhelming either, as interfaces have been user-friendly and clear at each stage in the process. special mention to Zefron who has been both helpful and personable throughout this process. An absolute credit to the 1LET experience, and helped the journey of renting become exciting and fun, rather than painstakingly consuming. Additionally, if there are any LGBTQ+ couples looking to rent, then you are in good hands with 1LET. it may seem small, but being asked preferred names made the biggest difference to the comfort my partner and I felt in such a legal-oriented and official process. It’s nice to see that compassion and humanness is maintained in something as official such as the property industry. Thank you again 1LET for helping us get our dream place! And thank you Zefron for being a star!"
Heather Richardson
tenant (04/12/2025)
"I would absolutely recommend 1Let for any home hunters! Zefron was really friendly and helpful through the whole process. The application was easy to submit and everything was efficient and simple. I can only thank Zefron and 1Let for helping me and my partner find our dream flat!"
Orla Bayne
tenant (01/12/2025)
"I was recommended to use 1Let by a good friend who already works with them and spoke very highly of their service — and they haven’t disappointed! After years of self-managing my property, I decided it was time to take a step back due to work commitments, and 1Let have made the whole process effortless. They’ve taken all the stress out of finding a new tenant, provided excellent advice throughout, handled everything efficiently, and kept me updated at every stage. I’m really impressed and wouldn’t hesitate to recommend them to other landlords."
Shona McColl
landlord (06/11/2025)
"I’ve been with 1Let for two years across two different properties, and my experience has been absolutely perfect. I’ve been lucky to have had Rosalind as my property manager for both properties and she has always been so lovely to deal with — friendly, professional, and genuinely caring. Any maintenance or other issues I’ve had have been handled so quickly and kindly, and she always makes the whole process feel easy and stress-free. When moving into my current property, Rosalind talked me through all of the available properties they had at the time, and Zefron handled all of our viewings and went out of his way to help us decide which property was right for us. It’s been such a positive experience renting through 1Let, and I couldn’t recommend them highly enough!"
Lauren
tenant (09/10/2025)
"Highly responsive and professional Letting Agents. I have principally dealt with Rosalind & Ken who have been consistently helpful at all times. Rosalind has been exceptional at coordinating the communications & execution of flat-specific issues & common repairs required to the tenement. Without her, the common repairs would have taken additional months, if not years, to complete."
Angus MacKay
landlord (01/08/2025)
"Highly recommend 1Let if you're looking for a property agency in Edinburgh. Our family relocated from abroad and received the best service from Zefron - great communication, flexibility and follow up to ensure we had everything we needed for our move. Loving our new place, it's already feeling like home after just a few days :)"
Faye Houston
tenant (16/05/2025)