"The team at 1Let have been superb over the past 3 1/2 years since I let my property through them. Each member of the team has been attentive and able and they work together seamlessly. Most recently, Karolina managed the transition after our most recent tenant left, keeping us fully informed and as involved as we chose to be. Then Zefron managed the viewing of the flat and liaised with us about a potential new tenant. The whole process was done within the month, while keeping us informed throughout. Their professionalism makes working with them a real pleasure."
Nancy A
landlord (23/10/2024)
"Great and excellent service. Tenancy application procedures are simple but trusted."
Isep Parid Yahya
tenant (15/10/2024)
"I have had outstanding service from 1-Let. Renting out my property has been totally hassle-free. On the rare occasion I have needed to phone 1-Let for help the service is always first class; the phone is answered by a real person in double quick time, and their responsiveness and helpfulness second to none. Thank you to the 1-Let team. I'm just adding to this a few years later as 1-Let have been absolutely incredible at helping us with a complex repair situation with our property, going above and beyond what would be expected in every way. Cannot thank them enough."
Muriel Foreman
landlord (10/10/2024)
"My partner and I just moved to Leith this week with 1let. we had a dead hectic couple of months leading up to this and were very nervous and exhausted before we even began. thankfully 1let was there for us! Zefron and Rosalind have been mega helpful and quick to answer our (probably many) questions, and made sure we understood everything we needed to know and had as smooth a transition as possible moving into our new home. I might have had a breakdown if we were left to figure some of this out on our own but they just gave us such a positive experience that we've now landed and can finally relax knowing we're in good hands 🥰"
Jl Braedi
tenant (08/10/2024)
"From first contact with 1Let to final key handover we have been struck by the professionalism and clear explanations every step of the way. Ken and Tina have been great and I am very happy we chose 1Let."
Catherine Watson
landlord (03/10/2024)
"I had a great experienced with 1Let all the way! From the viewing appointment to the moving in day, always a clear and cordial communication provided by the friendly staff!"
Rodrigo Rivas
tenant (23/08/2024)
"This is my first property rental/letting agency since moving into the country a couple of years. The efficiency and reasonable pricing, prompt servicing while maintaining communication is second to none. They help with everything which made my stay over the past 18 months very comfortable. They are a solid barrier between you and the landlord and haven’t forgotten the basic foundations of politeness, morals and privacy. Thank you 1Let from the property manager to the finance team, repairs and everybody. I will certainly be using you in the future."
Stephen Asaolu
tenant (08/07/2024)
"Tina from the Edinburgh Office has been a fantastic help with managing my property. I'm an expat so i have to heavily rely on lettings agents for property management, i have one in london that frustrates me no end. Tina and 1Let were fantastic, personable and professional, upon viewing the property she was already prepared with estimates and research relating to the comparable rentals around my property, and she recommended a rental price that i initial thought might be too high, it ended up being very close to the price she estimated, and we have several viewings, with the property rented out roughly within a month of being on the marketing, i've been very grateful that i benefit from regular correspondance with her and her team, approximately once a week to deal with various issue, and so far, i have complete trust in her and her teams competence in ensuring the tenants and the property will be well looked after."
Kenneth Cheung
landlord (23/05/2024)
"Having recently moved into a property managed by 1Let, I am really pleased with their service so far. They have been very clear and efficient throughout the application process. I think they do well at considering the tenant experience from viewing to move in. In particular our agent Rebecca was very patient with us and communicated effectively, as we had an issue on our side during the application which delayed this."
Kai Stuart
tenant (21/05/2024)
"1let is amazing letting agent in Edinburgh, very good team work together and provided good service. Any issues reported to them were solved quickly."
Herald Babu
tenant (02/05/2024)