"1LET have been really great at helping us as new tenants. The online process was easy and stress-free seeing as we are working full time. Great friendly service from Julia and Ken, and good to know someone is on the end of the phone whenever we need them."
Alice
tenant (19/03/2018)
"We have recently let a flat through 1Let and it has been a really positive experience so far (we've been in the property a week!) My wife and I are in a strange situation having been undertaking PhDs in the last couple of years. Most letting agents were unsympathetic to our situation while 1Let made the entire process easy and accommodated the fact that PhD contracts do not work in the same way as traditional salaries. For anyone in similar situations, this cannot be praised highly enough! Throughout our viewing, Alan was friendly, professional, knowledgeable and happy to answer any and all questions. He has been constantly available throughout the process and Julia has been equally supportive, keeping us updated and informed as the letting process progressed. We are looking forward to a continued positive experience with 1Let as our agents throughout our tenancy."
Matt
tenant (19/03/2018)
"Julia has been incredibly helpful and kind. felt very personal while dealing with all the paperwork - which made it so much easier and more fun! \r\nHonestly couldn't be any better experience than we received !"
Egle
tenant (19/03/2018)
"Communication has been excellent throughout, really easy to reach and super friendly. The whole process from start to finish has been really simple and efficient."
Hayleigh
tenant (13/02/2018)
"As a first-time landlord, I found 1Let to be extremely professional while at the same time offering a very friendly and personal service. All the information I needed was available in their handbook and, when I had additional questions or just wanted to check that I understood something, Ken or Raine were always quickly available to provide the information I needed. When I needed to carry out some work, the tradesmen recommended provided an excellent service at reasonable rates. I was particularly pleased with the marketing of my flat and the pictures taken for the website were first class. I was still living in the property as it was being marketed, getting ready for a move abroad, and I really appreciated that the viewing of the property and finding the right tenants was being taken care of by people I had come to know, like and trust."
Violet Dalton
landlord (21/11/2017)
"I decided to rent a flat with 1Let agency without any knowledge about them. The flat is perfectly checked and everything works properly. The selection process was absolutely fast and easy. I highly recommend this agency because they made everything extremely easy and the most important thing for me is that they were always gentle and smiley."
Rita
tenant (15/11/2017)
"My partner and I decided to rent our flat with 1Let from good online reviews and a host of awards to go with them. We were not disappointed. Ken was a professional and on our first meeting gave a great insight into renting our property, giving great advice and not pushing any agenda he came across genuine and knowledgable. Our situation meant we went for the self managed option and it is great to see that 1Let still send us emails on the letting landscape keeping us as landlords up to date. I would recommend anyone in Edinburgh looking to rent out their flat to do so with 1Let as they took a lot of stress out of the process for us."
Craig Howe
landlord (26/10/2017)
"The best experience so far from all Edinburgh agencies! Professional and friendly team who communicates brilliantly with customers. They are available to help whenever you need them. I highly recommend 1LET Ltd if you're looking for trustworthy flat agency."
Joanna Bednarek
tenant (24/10/2017)
"A first class service from Ken Bell and the team at 1Let. We moved to Australia and they took care of the renting our property in Edinburgh, with a fast and efficient, friendly service. They have always provided great tenants and we couldn't be happier. Whenever we sent an email query it would be answered usually within minutes. A great relief when you live on the other side of the world. Thanks for all the help."
David and Fiona
landlord (24/10/2017)
"having had rather bad experiences with previous letting agencies, my fiancée and I were absolutely delighted with the service we received from one let. The service was very friendly and any issues with the property were always quickly rectified!! When phoning or emailing one let, the service received was always professional yet friendly. All the staff we have encountered have been amazing, Ken was our main point of contact and I can't recommend him highly enough, Ken always offered a very personalised approach and we really felt that we got to know him and he got to know us as our tenancy progressed!! All in all, I couldn't fault this wonderful service and would recommmend to friends and family in the future!!"
Kirsty
tenant (23/10/2017)