"My experience as a tenant with 1Let has, so far, been excellent. From the outset, the staff have always been friendly, professional, and accommodating; queries have been responded to quickly, and procedures clearly explained and communicated. Certainly one of the best agents I have dealt with."
Amos
tenant (12/05/2017)
"We have lived in a 1Let property for the past two years. We have found 1Let to be excellent letting agents who have dealt with any issues promptly and without fuss. For example, when the neighbours above had a significant water leak through our bathroom light 1Let had someone out that day to sort it out and as they knew the landlord above he was also notified quickly and fixed the pipes involved. During winter, when we had an issue with our boiler, 1Let were able to send someone out that day to fix it so we weren't without cold water.\r\n\r\nThey are the best letting agents we have ever had and we would recommend renting a property from 1Let to everyone!"
Ross and Jade
tenant (12/05/2017)
"We have had a wonderful experience renting with 1Let. Our property manager, Beata responds promptly to emails and attends to problems very efficiently. We also appreciate receiving updates about actions taken to address problems we have had."
MH
tenant (08/05/2017)
"We are existing tenants of a property managed by 1Let and are extremely pleased by the professional and friendly service that we have received. All of the staff (particularly Beata) are excellent at dealing with any issues that we raise, and we always receive quick and pleasant responses to any queries. We recently renewed our tenancy and would not hesitate to live in another property managed by 1Let. No problems with this agent whatsoever and highly"
Sophie and Panupon
tenant (08/05/2017)
"I was really pleased to work with this agency. They were really helpful and reliable from the very start until the end. I felt I could trust them and enjoyed fully my stay in Edinburgh. Would definitely recommend this agency to anyone that is looking to rent. All their agents are so lovely and helpful especially Beata that I was in direct contact with all along."
Stasha D
tenant (01/05/2017)
"Since buying my first buy-to-let property in 2010, 1Let has provided a first class management letting service. I had no hesitation, therefore, to recently re-appoint them to manage my second buy-to-let property. Both landlord and tenants' needs are consistently well catered-for by a friendly and knowledgeable staff team. 1Let provides a reliable service to ensure contented landlords and happy tenants. I have no hesitation in recommending 1Let for a professional and friendly management letting service."
Lindsay S
landlord (21/04/2017)
"Alan Henderson's willingness and ability to meet a tight deadline was both helpful and confidence- building. We were impressed by a very professional and personable service"
J Bishop
tenant (20/03/2017)
"Fantastic letting agent. Professional, efficient, super helpful and friendly. Cannot fault them in any way. Big thanks to Ken especially for all his help, particularly coming out on Christmas Eve to fix my cooker switch!!"
Natalie
tenant (27/02/2017)
"1Let have been amazing throughout the process of letting our much-loved first flat. They offered really good, honest advice, helped us find good tradespeople to undertake the little that needed doing and even sourced additional quotes as they deemed the first cost for electrics a little high. They managed the letting and vetting process fantastically well and we are delighted with our tenants. Initially I had a parcel delivered to the old flat in error and the new tenants were happy for me to come and collect it and even invited me in to look around. A really lovely young couple. \r\n\r\n1let genuinely care about their business and offer a brilliant service. No odd hidden costs or charges every month, no cowboy contractors, no dishonesty, no hassles or problems at all. \r\n\r\nExtremely professional and just nice people!"
Heather T
landlord (20/02/2017)
"We had no previous experience of letting property and Ken put us at ease by giving us comprehensive details (that were easy to understand) and made us feel confident to progress with the rental. Throughout the process, Ken was very personable and made every effort to come round to meet us when possible. In summary, they are very professional and easy to deal with. I would not hesitate in recommending them to friends and family."
Euan
landlord (07/02/2017)