"My experience of 1Let so far as a landlord has been superb, and a particular thanks to Ken Bell, who has been brilliant. They've been extremely prompt getting back to me, always clear in letting me know what's going on, and just obviously highly competent. Their maintenance man even hung around for about an extra hour and a half to take late delivery of a fridge-freezer to the property (thank you Richard!). Impressed, and highly recommended on all fronts!"
Rory Preston
landlord (15/01/2022)
"I have rented twice from 1Let and both times I was delighted of the team's professionalism, quick and efficient responses and quality service and processes. They were always very tentative to our needs as tenants, trying to accommodate our requests, make us feel comfortable and happy. We are already missing relying on them and if we move again, this is going to be the first agency to look at!"
Iva Doncheva-Noyce
tenant (11/01/2022)
"Absolutely brilliant service from 1let, and a special thanks to Scott Melvin! Thanks to prompt and clear communication he has been able to assist with a replacement of a faulty fridge, just a few days before Christmas! Really impressed, absolutely recommended!"
Maximinomezzapittorr
tenant (29/12/2021)
"Best property management agency in Edinburgh! Rented for 2 years and all property managers were prompt to reply, repairs were fixed quickly, departure process was easy. I hope to rent from them again in the future!"
Sally P
tenant (23/11/2021)
"The best letting agent we've rented through. Very responsive and polite. Always quick to return emails and sort out issues. I'd highly recommend renting through them and would consider using them as our letting agent if we were ever wishing to let out our property in the future."
Fay Niker
tenant (27/10/2021)
"Great service! Even though I just arrived in Edinburgh, I had talked to many agents and can easily say that 1LET was the only one that actually care. A fast and smooth process was provided for the flat search. A special thanks to Tina."
Çetin Özdemir
tenant (24/09/2021)
"It is a very good experience with 1Let and they helped me to have a good start of my life in Edinburgh."
Chan Hong
tenant (24/09/2021)
"Extremely helpful and professional people ! Great customer experience that I would highly recommend."
Sarah N.
tenant (24/09/2021)
""Our experience of letting a property through 1let was fantastic. It was very re-assuring that they ensured we met our obligations as landlords and resolved any issues quickly and effectively (e.g. kitchen appliance repairs). Changes of tenant were handled seamlessly and the service was first class from start to finish. If we were ever letting a property again, we would definitely use 1let"."
Andy Macartney
landlord (20/09/2021)
"This is my first listing with 1Let, and I have been most impressed with their professionalism, the clarity of their communication with me, and the way in which they have responded to any queries I have had during the process of finding a tenant. They seem to be a very friendly team that keeps each other (and me!) informed. Any queries I have had have been responded to very quickly. I cannot recumbent them highly enough."
Nancy Adams
landlord (27/05/2021)