"I must say renting a house with 1LET was as smooth as it could be. Kim R was my property manager and from day 1 she has helped me to have as much information clearly as she can for the house. You do not expect the best of everything during COVID but i did not feel even for a second that there was any difficulty renting the property. Although their was virtual viewing at the start, they offered me to view the house after my docs were verified and i was happy with the virtual viewing. Everything was very quick and easy.I must mention that i had reached out to other property agents too but 1LET was the most helpful and smooth ! Thanks for the wonderful experience and i look forward for the continued support throughout."
NISHMA TAMSEEL
tenant (28/07/2020)
"We are really happy with our experience at 1Let. Our agent Kim Reid has always been very helpful and made the experience of renting a flat much easier for us. We would definitely use this agency again in the future."
Filipa R.
tenant (28/07/2020)
"Kim Reid has been nothing short of amazing, going the extra mile for us and being extremely helpful and friendly! By far the best experience I have had with a letting agency! Thank you Kim!"
James Taylor
tenant (28/07/2020)
"We moved in a week ago into a rented flat and our experience so far with 1LET has been really good. They were always very nice, professional, honest, accomodating, ... everything you want for this service, : )"
Octavio Domínguez
tenant (21/07/2020)
"Until a few years ago 1LET was likely the only serious and professional letting/estate agency in Edinburgh (I have had experiences with other 5 of them, some of the more prominent ones). After about 4 yrs of cooperation with 1LET (the longest with one agency), and despite their well-deserved growth, their service has remained unabridged of the topmost quality."
M S
landlord (28/06/2020)
"I had letted a house from 1LET in the recent past and i should say 1LET is one of the best property business in Edinburgh. Everything was smooth from the start and their customer service is great, I had no problems with moving in or any of the issues in the property. I would suggest 1LET confidently to anyone who is looking for a let."
Ajith Roy
tenant (28/06/2020)
"Our experience with 1Let has been overall brilliant. The team was easy to contact, very responsive and responsible. Great care was shown and support was given during the confusions and uncertainties of having to move during Covid-19. The team's support, particularly from Kim, Alan and Ewan, has meant the world and made it much less stressful than it might have been with other agents."
Tina
tenant (28/06/2020)
"At last - a letting agent that looks after the landlord as well as the tenant. After years of putting up with a letting agent who did little to look after our interests, 1Let are a breath of fresh air. From the outset they were responsive, professional, knowledgeable and fair. They understood the rental market value without over promising, and soon found us quality tenants. They are on top of all the statutory requirements and make sure that any maintenance is addressed promptly using tradesmen who are known to 1let and who do not overcharge. They are also happy for the landlord to nominate their own tradesmen. Their home insurance is competitive too. Most importantly, they communicate - even during lockdown when they implemented a new lease in what must be record time. The end result? Happy landlord, happy tenants."
John Cameron
landlord (25/05/2020)
"I am a Landlord with 1Let. From my first meeting with Ewan, to the looking after of tenants and property maintenance by Beata, Janina and Louisa the service has been first class. 1Let is 1stClass."
Richard Taylor
landlord (24/05/2020)
"Rented from 1Let just about 2 months ago in a difficult times, just before lockdown due to covid19. Whole rental process was handled with care and mustual respect. My points of contacts Janina and Beata are professional and firendly, respons time is quick and they are keen to help. My moving-in time was adjusted to my needs so flexibility they provided regarding that matter was very helpfull. I hope that my experience won't change and I can highly recommend them as a Tenant."
Bartlomiej Zuranski
tenant (19/05/2020)